[Resolved] Tikona — harassing by wrong bill | |||
I have used tikona broadband service from 20 july 2017 to 4 feb 2018. And every month i paid the bill on time and paid an extra amount to them. But every month i have faced internet speed issue more than 5 times in a month. So when i see they can't improve their services i decided to disconnect their services on 4 feb 2018. On 4 feb 2018 tikona technical team gave me 15 days free trial and they told me that they will try i didn't face any issue during this period During this period they are unable to improve their services so i call for disconnection. Now they added rs.3000 extra in my bill and giving me the reason that they didn't receive my last 3 payments and they are telling me these things after 4 months. They are telling me that amount has been refunded to my back account. These all payment was done by some local shop so i can't argue with them after 4 months. Now they are harassing in the name of the legal case Was this information helpful? | |||
Jun 16, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support May 07, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care. Verified Support May 15, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs 3, 407.51 /- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. May 15, 2018 Updated by Himanshu211 I already paid all payment. I don't care if you didn't receive the payment after 3 months.according to me, I have to pay an only Rs.374.76 amount. If you need that amount then contact me.  | |||
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