Tikona — Harassing calls and NOt terminating My connection | |||
HI Sir / Madam . I took this Broadband connection (Tikona ID:[protected])in month of Oct 2014. But there was not a single day when i called unlimited times in customer care. They charged for 1 gb speed and gave me 512 kbps speed, maximum time there was low speed or no network . Even i asked to close connection. They didn't . Now they want are charging for the days when i didnt use this service. This Type of services should be ban in India . Companies like this are cheating and fooling public and . They just want to snatch money. Every day they are calling and harassing me. I sent so many mails to customer care and J NAIR . But No response Please help me on this and take a rigid action on this. Regards Virendra Verma Tikona ID:[protected] Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Verma,
Greeting from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greeting from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jun 24, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care