Tikona — Harassing me and my wife to pay the bill

Good Morning Sir, I am very much disappointed with Tikona broadband service my consumer ID is [protected], since the time I took this service it is not working, I keep on calling them to rectify the problem, however they couldn’t also advised them to remove the connection. But they keep on bothering me and my wife to pay the bill. I am frustrated with their mail, phone calls and SMS. Please look into this matter; I would like to provide you all e-mail proof, however I can’t, as the system is not taking e-mail attachments. Please let me know any other link or e-mail address through which I could provide you all the proof in regards to this complaint. Sincerely Pradeep Rout
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Pradeep,


Greetings from Tikona.


Please be assured that your concern listed Sept 15, 2015 has been noted and our team is working on addressing the same.


Regards,
Tikona Care
Dear Mr. Raut,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that full and final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Hi There,
Since I enroll never use your service because of the distance problem from the transmitting tower (which was diagnosed by your service engineer) after my Consumer complaint your service engineer came and took all the equipment’s, installed by them. We don’t have any control on your equipment’s; also we don’t know what your engineer installed on the roof and what they removed only this much we know that the end of the ware was connected to my router and they have already removed that. Now please stop sending me e-mails and bill.

Pradeep Rout

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