Tikona — Harassment after disconnection also

Address:	Pune, Maharashtra, 411018
Website:	www.tikona.in

Login ID: [protected] Contact: [protected] Name: Amrendra Prasad Lastly I had paid the advance bill for Mar2015 Rs.1011. Though I got a lot of problems during that tenure. I had complained repeatedly over mail and phone calls. But the issue didn’t get solved. From last two months I been complaining about the service and calling Tikona customer care everyday. The engineer never visited. Everyday I used to talk with new person and explained him/her the whole issue from the beginning and get assurance that issue will be resolved in 4hrs, 8hrs, 12 hrs or 48 hrs. Every time I got to know a new issue in my connection. I was getting frustrated. At last I got a call from a Sr. Engineer from Tikona and he told me that issue is a major one and it will take minimum two weeks to resolve. So finally I asked to disconnect my service and refund my advance paid money. They assured that it will be done. Now also I am getting calls to pay bill and telling that its overdue. Instead of disconnecting and refunding my money, Tikona is asking to pay bill for the months which I haven't used their service and also paid some amount in advance. I am begging them to please stop harassing me even after disconnection. Now I am getting calls from random guys who says they are lawyer and speaking from Delhi session court. Tikona has filed a case against me and I have to pay the due amount. I am not able to figure out how irresponsible and careless Tikona care (lol) is. Does somebody read this?? cause I have sent several mails before and got no reply. Amrendra Prasad