[Resolved]  Tikona — harassment against the bill

My consumer number is [protected]. I am highly frustrated with tikona internet services, first of all, their service is not good, due to which i stopped using their connection in may 2017 and asked them to disconnect my services. I have spoken to many representatives about this but still, they are adding the charges and sending me the bill. They also threaten in the name of some advocate mr. Chaudhary from delhi (Phone number[protected].
My point is why should i pay the bill if i have not used it. This is a complete mental harassment to me also it has suffered me my loss of job.
I do not know where to go and whom should i complain.
Tikona should pay me a compensation for this.
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May 3, 2018
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.
Verified Support
Apr 02, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs 1, 164.30/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Comments

Same Problem I also faced with Tikona. They were generating the bill even I they took their rooftop Device. They are real fraud.
Tikona Digital Networks Customer Care's response, Mar 23, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Tikona Digital Networks Customer Care's response, Mar 25, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care.

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