Tikona — Harassment and Disconnection Request Incorrect bill

Address:Mumbai City, Maharashtra
Website:www.tikona.in

I have tikona account number[protected]. I have asked for disconnection in last week of June 2015 and have not used service since 4th July 2015. I have got a wrong bill of Rs800+ for the month of july which I have not used. I send emails many time to tikona regarding correction of the bill and final settlement bill but I have never got any reply from them. I called them numerous times but always they dais that you will get final settlement in next 1 week but even after 3 months it never happened and I kept getting the bills with 100 Rs increament every montth. Now they threatened me today by calling from Delhi that they will file court case against me. This is completely a case of fraudry and harassment for last 3 months. Finally I had to pay the excess amount of 1200 Rs today. I want my money back and final settlement done. Tikona never came to take the devices also even after intimidating them several times. Now I came to chennai from bangalore and can not gurantee of the devices. After 3 months again they will ask for 1500 Rs. This is their strategy to loot money from us. There should be some strict action against these money looters.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

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Dear Shekhar,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC0939 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Shekhar,

This is a gentle reminder to follow-up on your concern listed on Feb 13, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC0939 in the subject line.

Regards,
Tikona Care
Dear Shekhar,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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