Tikona — Harassment and threatening call

I stopped using tikona services from 21st May 2015 and requested a disconnection on 3rd June 2015 (online request number 1-[protected]). A bill amount of 1246 was generated for the month of July, 2015 about which I informed them (online request number 1-[protected]). There was no further interaction between us. Then few days back I got a call from someone named Wasif ([protected]) from Tis Hazari Court, Delhi. He asked me to pay the pending amount (for the month of July during which I did not use the broadband services) or else I will have to undergo legal proceedings. So, I request tikona to look into the matter and to stop bothering me with their fake calls. Details of Tikona WI-Bro Service account are - BAN[protected] and Service ID - [protected]
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Asif,

Greetings from Tikona.

Please be assured that your concern listed Oct 07, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Khan,

Greetings from Tikona.

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs. 577.56/- at the earliest.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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