[Resolved]  Tikona — Harassment and Threatening Calls

Address:Veda Society, Tushar Park, Pune, Maharashtra

Hi,
I had Tikona Broadband Connection in 2019.
I had taken 6 month plan for which I made payment in advance.As internet service was pathetic, i decided to close account. For same raised request on Tikona app. There was no response from Tikona either for bad service or for closure of account. I changed my broadband provider. And now Tikona people are harassing for due payments.
Once my plan got over and I took new broadband connection why would need such a pathetic service of Tikona.
In December plan got expired, since then I am using other broadband service, why Tikona needs payment?
I have already paid for all used services so please stop harassment.
1) I have written 5-6 mails regarding disconnection nothing happened.
2)No one picks call at Customer care
3)I already raised service request on their app and I disconnected immediately as already there was no service.
4)Need help against these harassment calls
Please help.
It creates annoying environment at home.

Customer ID :[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 17, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2020
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Verified Support
Oct 24, 2020
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5783
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information