[Resolved]  Tikona — Harassment by Delhi lawyer

Address:Indore, Madhya Pradesh

Dear all,
I had a Tikona Broad Band connection ID [protected]. I have taken a 699 Rs plan for which advance payment has been done by me. I went on a tour for some days and after that when I came my POE and modem was stolen from my terrace. I tried to call tikona toll free number and every time I call they say that they will call back within 48 Hours and I never received a call.
Today I received a call from Delhi lawyer stating that a case has been filed in Delhi court against you and the bill has to be paid by you for 2546. I have not used the connection since last 3 months and request for connection termination How my bill kept increasing every month, don't they check usage history?. Every time I call Tikona they say they will call back in 48 hours. The call is never received and they keep making their calls from their Lawyers.
Tikona is the worst ISP ever. Never go for it. They distract you, Humiliate you and harass you.
We customers are ready to pay if services are proper. Please don't humiliate us by making these calls.
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Aug 14, 2020
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Phoenix,

Greetings from Tikona.

Please be assured that your concern listed Aug 7, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

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