[Resolved] Tikona — Harassment by the legal department of Tikona digital Networks

Amit Kumar Khan

from Kolkata, West Bengal

Address:

711201

My user Id was[protected]. I discontinued their service, in spite of that they went on sending bills. I paid them their illegal dues. In spite of returning their modem and every thing they provided during connection. Their legal Department is again asking for payment of Rs 500 otherwise they will file a case against me. This is injustice and cheating.

A.K.Khan

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Nov 24, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKOCT17788 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Oct 20, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Khan,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.
Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care

Verified Support

Oct 24, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Khan,

Greetings from Tikona.

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care