Tikona — Harassment by tikona | |
My name is prema and my tikona customer ID is [protected].. I have settled all my bill amounts inspite of their on and off networking and slow in connection... I have called tikona customer care several times in a month to fix the issue... Atlast got fed up and requested for cancellation and they accepted my request.. And I moved to another house in July.. They sent the people to collect their dish from my old house and informed me that they accepted my request and everything is settled... Later in a months time they started calling me saying that is a call from district court ans I was supposed to pay the bill for two months..I again called customer care and explained and once again, they agreed.. And again now they are sending me a demand notice for the payment.. Tikona has really disturbed my routine life by making calls and threatening me like this.. Pls help me regarding this issue.. Was this information helpful? | |
Tikona Digital Networks customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Prema,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Apr 19, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care