[Resolved] Tikona — Harassment by Tikona legal | |||
TIKONA BROADBAND is company with no process or being driven by weak management wherein they only know how to remind of your dues / bill like rainy frog which appears only once . I have been using the said services with user ID [protected] and did not get any service despite my regular complaint to them for the poor services vide my complaint nos [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] to by utmost surprise these complaint were closed without even getting attended . finally I decided to get rid of this connection and one of the representative have also collected the equipment from my residence. Now these chaps have raised the bill for my equipment charges and they are so unprofessional in their approach towards customers that they have hired so called goondaas to get the recovery done .. I have been contacting their appeliate authority but even he doesn't pay any heed towards the genuine complaints. I will suggest everyone to not to even subscribe to TIKONA as you will be cheated without getting any speed or service Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr. Singh,
Greetings from Tikona.
With regards to your concern, our team member tried calling on your registered mobile number however there was no response.
We confirm that your account has been terminated post which you are liable to pay outstanding amount of Rs. 4, 337.50/- for full and final settlement of your Tikona service account.
We have sent you a detailed breakup on your registered email address.
To make online payment follow the link:
http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
We request you to clear the payable amount to avoid bill reminder calls for your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, our team member tried calling on your registered mobile number however there was no response.
We confirm that your account has been terminated post which you are liable to pay outstanding amount of Rs. 4, 337.50/- for full and final settlement of your Tikona service account.
We have sent you a detailed breakup on your registered email address.
To make online payment follow the link:
http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
We request you to clear the payable amount to avoid bill reminder calls for your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jan 29, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care