[Resolved] Tikona — Harassment | |||||
I took Tikona in March 2016. In one month, I asked for disconnection because of pathetic services and frequent disconnections. Their engineers were always unavailable, and their resolution time is about 48 hours, which is on the minimum side. They assured resolution. But problems kept coming and I asked for disconnection again. But same empty reassurances were given. They also marked some other customer on my email, and his bills were being given to me. Finally, I stopped using their connection altogether, physically disconnected it and requested for disconnection, and paid the dues. The Full and Final was done after a month through same nuisance of reassurances. On the mail, they replied that no dues are payable. Now people from Tikona are again sending 'bills' including the one for other client. Previously, a lady from Tikona reminded of dues and now another lady informed of a court case. Though the complain is not in written, I would be glad to entertain myself with a court case and show how they are harassing us. This is to acknowledge everyone out in the world, to NEVER pursue for Tikona. Your money will be taken, service will not be properly given, and when you want to opt out, they will be harassing you. Was this information helpful? | |||||
Dec 14, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 04, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKNOV03937 to your case. Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in Regards, Tikona Care Verified Support Nov 05, 2016 Tikona Digital Networks Customer Care's response Gentle ReminderDear Subscriber, Greetings from Tikona. This is a gentle reminder to follow-up on your concern listed on Nov 3, 2016. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNOV03937 in the subject line. Regards, Tikona Care Verified Support Nov 07, 2016 Tikona Digital Networks Customer Care's response Final responseDear Subscriber, Greetings from Tikona. We have not received your information We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line. Regards, Tikona Care | |||||
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