[Resolved]  Tikona — harassment calls after service disconnection also

Address:Thane, Maharashtra, 400607

This is manika. User id-[[protected]]. I am getting these calls from number[protected] with some man on the other end stating herself as an advocate from civil court. Despite clearing all the charges against tikona way before, i am still getting these calls (Today at 12:43 am) asking to pay rs. 600 fast
Or else the documents that you once submitted to tikona will be banned and you wont be able to use them in future. (Dl in my case).
Please resolve the issue as i have terminated my service way long ago and cleared all the dues, they still gave me a bill of rs.200 and now he says it has gone to rs.600 in two years
Caller name-advocate from delhi
Number-
[protected]

This is like a harrassment call, kindly look into this.

I have all the mails with me complaining about bad service and no service from them over around two-three years of their subscription.

They harrassed me when i was subscribing to them too by saying that the services are working from their end and hence all is well when i couldnt connect to internet at all.

Their service engineer would also cost us money.

They have the worst service and now worst after service harassments.

Please help me to fix them

Thank you.
Was this information helpful?
No (0)
Yes (0)
Nov 20, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Iyer,

Greeting from Tikona,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.

Regards,
Tikona Care.
Verified Support
Oct 17, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Iyer,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs 637.24/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5783
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information