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Dear Pranjal,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Dear Tikona,
Although you have mentioned here that you are taking some action, but till now I have not received any message or indication from your side that something is being done. Moreover, the full and final calculation should not take this much time. Its been around 4 months now. And, I have to carry the phone number(on roaming) just because you are famous as a fraud. What I want is as follows:
1) A formal email from your side to my registered email id stating that my connection was terminated, and the device were transferred to a new user(the details of which is available to you, and if not then call me to know more.)
Untill and unless I get an email stating the above, I will keep on posting your complaint on any social media, or open space I find. I want this because you had already sent me an email to return my device, for which I had to call you back. You said that it was an auto generated email and I need not worry about it. But 2 months later, you call me back asking for the device and stating that I am doing wrong act of not submitting the device. You referred to that email. I can put upi the person to whom you transferred the device. I can bring upi call logs where in you said that I dont have to submit the device as it is being transferred. Also, for the same reason you did not take any installation cost for it.
ITS BEEN 4 MONTHS, AND STILL NOW YOU ARE WAITING THAT WHEN I DISCONNECT MY REGISTERED PHONE NUMBER AND YOU COULD PUT UP A LEGAL CASE AGAINST ME. I HAVE SENT YOU SO MANY MAILS ON THE CUSTOMER CARE EMAIL ID, YOU HAVE NEVER SENT ME ANY CALLS/EMAILS BACK.
SO, WHY SHOULDN'T I CALL YOU A THIEF, A FRAUD? JUST GIVE ME ONE GOOD REASON FOR IT
Although you have mentioned here that you are taking some action, but till now I have not received any message or indication from your side that something is being done. Moreover, the full and final calculation should not take this much time. Its been around 4 months now. And, I have to carry the phone number(on roaming) just because you are famous as a fraud. What I want is as follows:
1) A formal email from your side to my registered email id stating that my connection was terminated, and the device were transferred to a new user(the details of which is available to you, and if not then call me to know more.)
Untill and unless I get an email stating the above, I will keep on posting your complaint on any social media, or open space I find. I want this because you had already sent me an email to return my device, for which I had to call you back. You said that it was an auto generated email and I need not worry about it. But 2 months later, you call me back asking for the device and stating that I am doing wrong act of not submitting the device. You referred to that email. I can put upi the person to whom you transferred the device. I can bring upi call logs where in you said that I dont have to submit the device as it is being transferred. Also, for the same reason you did not take any installation cost for it.
ITS BEEN 4 MONTHS, AND STILL NOW YOU ARE WAITING THAT WHEN I DISCONNECT MY REGISTERED PHONE NUMBER AND YOU COULD PUT UP A LEGAL CASE AGAINST ME. I HAVE SENT YOU SO MANY MAILS ON THE CUSTOMER CARE EMAIL ID, YOU HAVE NEVER SENT ME ANY CALLS/EMAILS BACK.
SO, WHY SHOULDN'T I CALL YOU A THIEF, A FRAUD? JUST GIVE ME ONE GOOD REASON FOR IT
Even this site says " Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints." My question: Do you even resolve complaints? Thiefs/Frauds don't resolve, but create a mess!!
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed July 29, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care