Tikona — Harassment from tikona broadband | |||
Tikona broadband company is a cheat. The speed is pathetic not in mbps(4 mbps which they claim) but in 350/700 kbps. I have taken 30 gb plan but not able to complete 1 gb since 21 days. I am repeatedly requesting them to cancel the connection. I sent an email to ceo prakash.[protected]@tikona.In; [protected]@tikona.In and customer care still no response. This is my horrible experience in my life time. Please don't try the internet connection given by this company they know how to cheat & frustrate the customer only. The customer care of tikona is world's worst service i ever seen. Customer id : [protected] Deepak malik (+91-[protected]) Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Malik,
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that your CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that your CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Apr 21, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care