[Resolved]  Tikona — Harassment from TIKONA

Address:Thane, Maharashtra, 421301

Hi Team,
Please go through the following mail chain.
TIKONA now therting me to file a legal notice. I have also got a call from delhi and that lady talk very rudely.
These guys are not only provide pathetic service but also started Harassing people.
Strong action needs to be taken to stop this non sense.

Mail sent on 6 Dec 2015
I am Sachin Raut, Billing Account #[protected], User ID [protected] using Tikona Broadband Service since last 5-6 Years.I got a bill of rs 686 for excess uses in the nov.month. As per bill total uses of 5336 however actual download was 1332.(file attached)
pls look into this as i have to pay the bill by 10 dec.

Mail Sent on 15 Dec 2015
Can I get reply on the following mail?

Mail Sent on 28 Dec 2015
Hi Team,

With a lot of disappointment finally I am discontinue with tikona service effective today.
Let me know how much I need to pay to settled this account.
I have not got any reply so far..pls do reply to close this account

Its been great with your 4-5 year service.

Thank you..

Mail sent on 24 March 2016

Hi Team,
I am continuously getting the mail for the outstanding of bill for RS 1105. Wow great...
Despite I discontinued the service I am still getting message.
Can you please stop sending this its really annoying and irritating.
I can pay the bill 500 max. please take your box as well.

Regards,
Sachin Raut


Mail sent on Apr 21 2016
Can anybody bother to reply?


Mail sent on Apr 26 2016
Hi Team,

Adding Mr. Nair to address the issue

After being continuous follow up on the billing issue you tikona guys are not bother to reply on my mail.
Now got the mail stating legal action.Who is suppose to reply on my concern.
Please look into this.

Regards,
Sachin Raut

Sachin Raut
Apr 26
to appellate, customercare
Please look into my concern I am being fed up of follow ups.
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Aug 26, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2016
Tikona Digital Networks Customer Care's response
Dear Sachin,

Greetings from Tikona.

Please be assured that your concern listed June 23, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
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