Tikona — Harassment from Tikona Internet Service | |||
Hi, I have raised request (request no. 1-[protected]) to close the Tikona Connection [protected] at the end of Mar'15 month as I am moving to another city. I have also returned all the instruments on 30/03/15 (already paid monthly bill upto 07/04/15) with no pending dues. After moving to another city (Pune), Tikona guys started calling me to again take the connection but as my new area does not support Tikona so simply asked them to close the connection. Even after my multiple attempts for disconnection request (by mail & phone) my connection was not closed and later Tikona team started sending sms and regularly calling me to pay the bill. I have informed them and sent receipt as a confirmation of non-usage after surrendering the devices. But unfortunately no luck and today I have again got the call from them and they ask me to pay the bill otherwise they will take legal action against me. I am attaching here receipt of surrendering the equipments on 30/03/15 I have no dues against company, returned all equipments and have all written correspondence proof with company. I am mentally harassed by Tikona company and soon I am planning to take legal action against them. Thanks Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Mr. Khare,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1877.46/-.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1877.46/-.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
I would like to see the full and final calculation for the outstanding amount. According to my calculation nothing is pending from my end. I would appreciate if you kindly share your version of outstanding amount breakup.
Please change the complaint status ... it is not resolved yet
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Aug 03, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care