Tikona — Harassment from tikona internet service | |
Hi, I terminated my tikona connection long back because of the poor connection and worst service provided by them with clearing all my dues but even after disconnection they keep sending us wrong billing mail and when i contacted the customer care, they said billing letter was sent by mistake and they won't send any letters from now on but they keep sending us the mail for next few months and later they stopped the communication. After 3-4 months now they again sent a message on my phone that if you didn't pay the balance amount then they will take legal action. This is ridiculous! I have no dues against company, returned all equipments and have all written correspondence proof with company. I am mentally harassed by Tikona company! Please look into this matter and close any related dispute immediately. My Tikona ID:[protected] Was this information helpful? | |
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Tikona Digital Networks customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Mr. Mehta,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Aug 04, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care