[Resolved]  Tikona — Harassment from Tikona Legal Department

Address:

Bangalore, Karnataka

I was a Tikona Broadband customer with id [protected].I placed a request for deactivation of tikona services on 10th february 2014.My billing period was 26th to 26th.Instead of charging from 26th january to 10th february, Tikona people charged for the whole month even though i have not used any data.I denied to pay them and told thenm that im willing to make payment on pro-rata basis for how much ever i used.Someone called Pankaj Rajput called me from Delhi Court and mentioned that tikona will be proceeding legally on this issue.Paying Rs.1123 for the whole month is not a issue for me, but the way they spoke was not professional and unethical too. My question is on why should i pay for the whole month even though i have not used any data and i also submitted a request for deactivation as they asked me to do.Also note that in the first month i was charged on pro-rata basis and why not in the last month?? What is the solution for this?? my email: [protected]@gmail.com