[Resolved]  Tikona — harassment of customer about bill

Address:

Bangalore, Karnataka, 560037

My tikona customer id was [protected]. I requested to cancel my tikona internet connection more than 4 years back as i was getting free internet connection from my office. I went on requesting to customer care people to cancel my connection, but they were just forcing me to keep the connection. After so much request also they were not disconnecting and were sending bills to me. While leaving my house also i asked them to cancel it, but still they did not do it and even did not take back the hardware. Then they sent legal notice about hardware. After that i returned the hardware.

Today i received one call from some lady and she was telling that she is calling from delhi tis hazari court and tikona filed one case against you.

I can't understand how tikona is harassing the customers like this. If i request i don't want your connection, then why it is getting forced to keep it and tikona is sending the bills even if i am not using it and after the leaving the house also.