[Resolved] Tikona — Harrassing for excess amount | |||||
This is mohan from bangalore. I have requested Tikona to disconnect my connection 3 months back because the issue I was facing related to my connection when I called customer care and raised the issue they were keep on giving reasons and finally asked them to disconnect or send a person to resolve my issue. A person came and said some he has done but its not working. After few days i got a call from another tikona executive saying he is on the way but he has not arrived till now. I called customer care and informed i dont want this connection anymore. few months later I was informed that bill is due for 700 later 1500 like that and again I called customer care and argued to check my last login to there network and in turn I asked explanation from them regarding without usage how they keep on adding bill.but no response. Though i have used for 2 months paid 2300 for 3 months in advance and 200 extra to that executive. Was this information helpful? | |||||
Nov 3, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Sep 28, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number #TIKSEP26574 to your case. Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in Regards, Tikona Care Verified Support Sep 30, 2016 Tikona Digital Networks Customer Care's response Gentle ReminderDear Subscriber, Greetings from Tikona. This is a gentle reminder to follow-up on your concern listed on Sep 26, 2016. Request you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSEP26574 in the subject line. Regards, Tikona Care Verified Support Oct 03, 2016 Tikona Digital Networks Customer Care's response Final responseDear Subscriber, Greetings from Tikona. We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line. Regards, Tikona Care | |||||
 1 Comment | |||||
Comments
I have recently subscribed to tikona internet where they bought three month rental advance and failed to provide me the basic internet connection . I have raised several compliant and no use for that . Even their support technical people confess that there is no enough coverage in my area .
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