[Resolved]  Tikona — Harrassment and betrayel

Brief :- I have been staying in Virar and have registered for Tikona services a year back. I have been using their services very reluctantly as every now and then there were issues with their hardware or connectivity. One fine day, I decided to terminate their services and sent them a verbal communication on the same. I have also written a mail communication in this regards on 7th July. But since then I at least get 10 calls a day from various numbers asking me to pay Tikona bill for the services I am not using. Yesterday one of the representative from Tikona Mr Piyush G called me and offered me a retention plan and have asked me to pay INR 1140 Rs after which he assured me he will start my services immediately but after the payment made on his commitment the Tikona services are yet not started and when called to Tikona their representative (Mrs. Sunita Id 4373) says she cannot start the services as she has no intimation of the plan changed to retention plan and is insisting me to pay more money if she wants my services to start again. Tikona have never sent me any reply on my mail although they state they will get back to us within 72 Hrs. Can I officially file a complaint against them for the touture I am going through. My Tikona Id is [protected].