Tikona — Harressment by tikona staff after account suspension (A/c no [protected])

Address:380009
Website:www.tikona.in

I have alerady informed to customer call executive for suspension of my tikona account [protected] on[protected].

For the same Tikona executive Mr. Jayesh visited my location for disconnecting on[protected], hence there after no use made in this account.

then also i receive many calls and emails for the same and every time I had replied that I have no connection to use and why should I pay without using anything.

Now the I receive calls for advocates and other mannerless persons giving me legal and other types of threat for unused account and constantly asking for money.


I was not happy for Tikona connection then also I had paid all bills till[protected], now after removing connection this such activities are not good,

This is mental harressment to me and my family members. Once we are not using any services from your company why we pay?

You can check our usage after August month they why this all harassments?


Please stop such thing, we do not expect such mannerless from a brand like Tikona, hence we will use or suggest anyone to be part of you in either way.


Stop harressment thorugh phone and harressment in any either way to us, rest we also know legal and consumer laws of Indian Government

Jai Hind
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Kamaljit,

Greetings from Tikona.

Please be assured that your concern listed Dec 02, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Lakhtaria,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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