[Resolved] Tikona — Have collected from me the unbilled sum of Rs.2630.00 | |||
I got the broadband connection in April 2013. I used it for one month, but because the speed was not good, i decide to opt out off the service from Tikona. Since June 2013, I have not used any service of tikona broadband. But till date that is 12/03/2014, they have made me regular calls and mails harassing me to pay the uncleared bill of Rs. 2630.00. I had informed them to disconnect the connection and also to take the modem. They have disconnected connection but made me to pay 2630.00 stating that was my uncleared bill. I also have mails from them that my uncleared bill was only 350.00rs, but they literally harassed me to pay 2630.00 for all these months. I stay alone and got scared so i paid the amount. Kindly help me out in getting my amount back as the company People are not even responding my calls and there office remains closed all the time.Kindly Help. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
My Tikona Broadband connection ID is [protected], registered under the name of Rekha Asnani.
Reply
Dear Ms. Asnani,
Greetings from Tikona.
With regards to our conversation on March 14, 2014, we confirm that your Tikona service account has been terminated.
We also confirm that CPE recovery and full and final calculation of your account is in process and will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to our conversation on March 14, 2014, we confirm that your Tikona service account has been terminated.
We also confirm that CPE recovery and full and final calculation of your account is in process and will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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