[Resolved]  Tikona — Home broadband internet service

Address:

Thane, Maharashtra, 401208

Hi, I've been a Tikona customer for almost a year or more now. At the starting of the service with Tikona tha speed and service was good, but later Tikona has just become a fraud. I've opted for the 4mbps plan but the speed even at off peak hours is near to 600kbps for surfing. I've spoken to the Tikona care several times regarding the same but all they do is always provide a temporary fix for just 10-24 hours. The internet keeps on dropping out in every 10-20mins for 10mins every time. The speed is so low that even search engines take a lot of while to load. The worst part is that if a bill is to be paid Tikona CC keeps on calling me every day at least 6 times and a message is dropped for the same at least 10times and believe me this is not am exaggeration. I request strict action to be taken against the servixe provider or justice being provided to me. As of now Tilona can be rated just Pathetic. Thanks!