[Resolved] Tikona — Horrible Connection and Not Disconnecting after 45 days of request

aditya sekhar

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu
Website:	www.tikona.in/

Hi, I had done the worst mistake of my life by taking a tikona connection . I could not even use it for 1 week properlty . Always the Internet was fluctuation . I had paid an initial amount of 2750/- after all the frustration I decided to disconnect the request on 9th August 2015 . Its now September 18th till now my connection is not disconnected . I am feedup of calling there customer care . Please take a complaint and get my connection disconnected and give my money refunded . Customer ID : [protected]

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Aug 6, 2021

Complaint marked as Resolved

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Aditya,

Greetings from Tikona.

Please be assured that your concern listed Sept 18, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Sekhar,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona care