[Resolved]  Tikona — I am doing this complaint because they are not providing me the services

Address:Thane, Maharashtra, 401105
Website:it is a interenet service provider

I m fed from tikona customer care department...I called them many times for the same issue that my net is not working and please send an executive at my place to resolve this solution from the month of decemeber.But at that month also i told them please i want to disconnect the line.So after hearing that sentence they scheduled an executive but after 7 days the same issue started coming.On 10th of january 2016 i told them to discontinue my line.They told me within 24 hrs our executive will call you but till now it is more than 24 hrs so i have told them that if you will take more than 24hrs to make sure about my disconnection dates and all otherwise i am not gonna pay a single penny.So thats what its my request to you
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Richie,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA1156 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Richie,

This is a gentle reminder to follow-up on your concern listed on Jan 11, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA1156 in the subject line.

Regards,
Tikona Care
Dear Richie,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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