[Resolved]  Tikona — I am gonna sue tikona

Address:Meerut, Uttar Pradesh

You never listen to your customers

I was having problems with my connection, I was getting Half of the speed i paid for

I called up your technical team more then 10-15 times within 45 days they told me every time they are gonna resolve that problem, An engineer came here at my place and replaced the device and it worked fine for that day only then i was not even able to connect to that S**t of the internet ...

I tried contacting technical rep. that day and i was not able to contact the technical team then i tried connecting to billing department after 4-5 tries i was able to connect to a representative

And i gave him a disconnection request,

And he said he is going to assign an engineer who is gonna solve this problem But i have to wait for 48 hours and also my disconnection is in process if problem is not solved it is going to be diconnected

i waited for more then 3 days nothing happens
i again called up rep.

then again he said he is gonna assign an engineer i gotta wait for another 48 hours

Again nothing happened

They pissed me off more then i can remember like this

I was calling again and again and they were [censored]ng pissing me off

They gave me 15 days Time for disconnection

now it is over 20 days

they did not disconnected my connection

i called em up 5 days before and they told me my connection is going to be disconnected within 48 hours ...and again nothing happened

And now i am not even able to call them

and they are annoying me with the bill notification calls

If you dont disconnect my connection within 2 hours

[b] I am gonna go to consumer court today and press charges against you As***es...
[/b]
[b]one thing i forget to mention ... it take more then 20 minutes to connect to a call[/b]
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Aug 05, 2015
Updated by hsindhu12
My user id is [protected]
Complaint comments 

Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Aug 05, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:

http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digita...

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5783
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information