[Resolved] Tikona — I want to discontinue the plan

JEYAKARAN M

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600097

Hi Sir/Madam,
This is Jeyakaran M, using Tikona [protected] .As I have given a Phone instruction twice last week for discontinuation of the plan. I am going to abroad so I cant use the plan from April 15th.So I want you to discontinue the plan and not put any bill for current billing cycle because I have paid till April 14th 2017.

Thanks and Regards,
Jeyakaran M
[protected]

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May 12, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.

May 19, 2022

Updated by JEYAKARAN M Dear Team,

As I posted this 5 years ago stating that I want to discontinue and you guys acknowledged the same. Still I am getting a legal notice stating to pay the due. As I mentioned I have paid in full for all the month. Then you charged me for the next billing cycle that is May. Kindly confirm me why I need to pay for my discontinued connection.