[Resolved]  Tikona — Immediate disconnection of tikona service id no [protected]

Address:	Mumbai City, Maharashtra, 400078
Website:	www.tikona.in

I got email from tikona on aug 17, 2016 to make payment of rs 2324 for which i sent an email on aug 23, 2016 for disconnection of service but i didnt got any response. Again i sent follow email on sep 18, 2016 to disconnect the connection but no response. So i didnt made that payment because i was not getting any response and there is no reason calling there customer care as call never get connected to any live person there. Then on oct 7, 2016 i got call from advocate priya mehra who said she is from delhi civil court and tikona has asked to file case against me for non payment. She said the amount of rs 2524 is full and final payment which need to be paid till 3pm on oct 7 itself and after that my user id will be closed and tikona will send the confirmation by email in 24hrs and no further bills will be generated. I asked her that i sent disconnection request on aug 23 then why rs 200 extra was charged as late fee. She said she dont know as she got full and final statement from tikona claiming rs 2524. I made the payment thinking she cant do anything as she is advocate. I didnt got any confirmation email and then i tried calling there customer care but no response and i tried calling advocate back but no response. So i request tikona to return rs 200 which was charged even after sensing disconnection email request. Its not my fault that tikona never gave any response on that email. Also disconnect my asap as i have made full and final payment as per advocate and will not pay anything. If ita not done i have no choice to file case in cosumer court with all the call recording i have for advocate priya. So take this seriously rest decision is yours.