[Resolved]  Tikona — Internet

Address:	560070
Website:	www.tikona.in

I have subscribed to tiokna internet connection, 4MBPS plan (user id [protected]). The funny thing here is since the day I got the connection the maximum speed I'm getting is 0.02 MBPS! Like any other customer, I called their customer care and raised a complaint. I was promised that the issue will get resolved within 24 hours. Its been a week and no action from Tikona. I called them again and again but no use. Today when I told them I'm going to post about this irresponsible behavior, the customer care executive Mr. Rahul Sawant (hope its his real name) tells me that he doesn't care. thats how they respond. By the way they have already taken the money for next 3 months. What hurts me most is not the speed, but the way Tikona behaves with its customers. So my sincere advice to fellow citizens is please stay away from Tikona. There are tons of good good service providers out there. Its not just about the money, its about the mental peace. Never seen such a worst service providers in my life so far. PS: I'm facing this issue since 14th October 2015 i.e the day I got the connection. Today is 22nd october 2015, not even a single technician from Tikona has addressed the issue so far.