[Resolved] Tikona — Internet

Saira Hussain

from Vellore, Tamil Nadu

Address:	Mumbai City, Maharashtra, 400011
Website:	www.tikona.in

Dear Tikona

I have written several times that i want to close my account [protected]..you can check the previous mails . But tikona would not acknowledge my issue, mail or calls, .i have been telling tikona to close from august september. But still they would not close my account due. Hence i dint bothered to call or mail tikona because they just wont listen. You can check your recordings as well.. Representatives call me to pay advance line rental for upcoming month ..but i told them i dont want to continue..and if they generate bills i will not pay..And today i have received a letter from a lawyer but legal actions. How disgracefull is that..
Customer is telling you upfront to close account and your sending letters ..absolutely crap services.
I hope you can look into this

Regards

Saira Hussain

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Dec 24, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Tikona Digital Networks Customer Care's response Dear Ms. Hussain,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.
Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care

Verified Support

Nov 18, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Hussain,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs. 4, 259.4/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care