[Resolved] Tikona — Internet

Dhakshavar Poojary

from Vasai-Virar, Maharashtra

Address:

Thane, Maharashtra, 401208

I have applied for cancellation of my net service in july 25 because that time i was going abroad so they as per my request cancellewd the plan but they were not sending me any confirmation so i talked to them for some no. Of days finally they send me a written confirmation saying no dues and your service is cancelled they were not removing the cable and adapter from my home i asked them why so they said you can keep them if you want to use anytime you can use but i removed the cable that time only now they are telling me you are using net service you are charged 1200 something payup and harrising me

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Dec 17, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Poojary,

Greetings from Tikona.

We would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care