[Resolved] Tikona — Internet connection | |||||
I Had orchestrated a tikona connection three month before, but after 4-5 day connection get loss and not connected more. I had complain on customer care, a technical person come at home and test connection for 2-3 hour, change the device, after that he say me that there are no feasibility for connection continuesly it can be connected some time in a day, so i tell him to refund my amount of approx 2500, than he say me that i have continue with this connection and i get no bills for these whenever feasibility not confirm on your connection. but i get continuesly bills of 175, 175 and now it is 744 . i paid first two bills because it is ok for connection i get some times in a day, but 744 is much more for that so please resolve my problem and don't send me bill anymore and your connection and device back . I REQUESTED TO YOU THAT PLEASE REMOVE MY CONNECTION. Was this information helpful? | |||||
Aug 23, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jul 04, 2016 Tikona Digital Networks Customer Care's response Dear Sandeep, Greetings from Tikona. Please be assured that your concern listed July 1, 2016 has been noted and our team is working on addressing the same. Regards, Tikona Care Verified Support Jul 12, 2016 Tikona Digital Networks Customer Care's response Dear Sandeep, Greetings from Tikona. With regards to your concern, we are monitoring your account since last couple of days and confirm your Tikona services are working fine. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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