[Resolved]  Tikona — Internet connection

Address:

507- Siddhatek CHS, Kandivali

Getting an initamation from Adv Aggarwal hired by Tikona to pay dues inspite of paying all the bills on time— harassment by tikona

This has been a regular practise by such fraudulent organisation, recently to extort money by hiring such legal agencies, as they are well aware that common people like us donot have time for such botheration and would unwillinging pay the debts inspite of being a victim of the situation caused by such organisaton under the threat of advocates like Ms Aggarwal..

This is not new, earlier in 2008 I had the same incident from Airtel where inspite of not being my fault had to pay some thousands of rupees to them. In this scenario Tikona charges a deposit, which is non refundable, then provides ridiculous services like No internet for maximum days in a month, Poor internet speed, no support available for days after filing complain but still expecting to pay dedicatedly every month. With all this you decide to close the connection willing to pay all the debts without considering whose fault it is.
The moment you say I dont want your services, and stop the internet connection, they will register the request however there is no communication to their billing department and you get the bills still being sent for many months and increasing your outstanding balance, moreover you as customer try to followup with them genuinely to stop the connection you get a response you have an outstanding due to be paid and unless you dont pay your connection will not be close... OK fine as a decent person you go and pay and then the reqest is taken however to your surpise you get another bill to be paid and with an outstanding amount. You start ignoring this as you are fedup and call the customer service.. there is a response given that the connection is closed not sure why are you receiving bills..and FINALLY one day you have this initimation from the lawyer for not paying the debts. My point over here is, is there some law to first stop or lock down such organisations who receives "0" as customer rating. I have been seeing on internet there are thousands of complaints regarding these organisations however does any goverment authorities keep a check on them. I have records of the communication in my mail. If you wish I can forward it to the required email id.