[Resolved]  Tikona — Internet connection, very bad service, cheater.

Address:	Mumbai City, Maharashtra, 462021
Website:	www.tikona.in

I was using tikona net from last 4 years, now i shifted to new location and i ask them to transfer my account to new location so they did't responded on that, so many time i called but no solution, so finally i called customer care and i asked abt deactivation of account, they said i have to pay outstanding amount then they will deactivate i paid amount again they had started my service i did't use any service because i was not there, after one month i got sms for new bill, i called again to ask why this bill as i already requested for deactivation, but my number was blocked it was not connecting to customer care, i did't paid that bill and i was waiting for there response after few moth i got a call from there recovery department she said i am calling from so and so advocate assistant tikona is file-ling case again's you regarding payment dues, i said to that lady that i want to deactivate but no one is responding so she said ok i will transfer this call to tikona manager so they will discuss, so she transferred call to a person he said your around rs. 2500/- is due you pay this amount and i will deactivate your service and will provide noc in same day, i said ok send me link and amount i will pay but this time please close this, in the same way i paid rs. 2560/ on that link it was tikona's online portal. After payment i called that person he said ok i will confirm you, then he did't informed me no response from his side, i tried so many times but no response, then i called to tikona cc same thing was there, finally i sent a mail to ccaabt this the incident, then finally i got a call from tikona she said after paying rs.2560/ automatically your account is activated so pay again rs.1000 we will deactivate your account, i said why i will pay amount again and again i did't use any service from last one year, it is your fault, i requested so many times i paid amount 2 times even i was not using service, i am feeling like cheated, these ppl are so shameless, customer want to close his account ready to pay but they cheat them.