Tikona — Internet connection with lots of issues

Address:New Delhi, Delhi

Fraud internet providr Today at 12am you guys dropped me a message that my limit is exceeded but as per my session history i have used only 5218 mb which is approximate upto 5gb if i am not wrong and as per your pack i have taken 30gb plan with 4mbps speed and after exceeding 30gb my speed will come upto 512 kbps so why you guys sent me messages of exceeding limits. Even your connection is so pathetic that after 7:30pm your tikona login page doesn't open i have taken this connection on 31st and if you checked my interaction history (calling history ) i have called you almost everyday for a complaint that my net is working and issue is still not resolved i am so frustrated that i stopped calling you guys now because i know it is my mistake i have taken your connection. . I got no response from there end Plan details "Download Speed: 4 Mbps FUP Limit: 30 GB Post FUP Download Speed: 512 Kbps Installation charges: Rs 500 Subscription Amount: Rs 2280"
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

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Dear Sonam,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU0898 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Sonam,

This is a gentle reminder to follow-up on your concern listed on Aug 6, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU0898 in the subject line.

Regards,
Tikona Care
Dear Sonam,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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