Tikona — Internet connectivity Issue

Address:

New Delhi, Delhi, 110062

Hi Team,

I am new user of your services, not even completed 2 months.

I have been facing internet connectivity issue for more than 30 days and I am calling to the customer care almost every alternate days but still struggling for internet connectivity. Internet behave like a guest whenever want connect it otherwise 23 hrs goes in sleep mode.
whenever I am trying to connect to the customer care it takes minimum 8 mins to connect the customer care.

I would like to ask you a small question why Tikona exists ?
because INTERNET Services and support.
but your both are worst.

I have already paid 3 months amount in advance but want to discontinue your service, So could you please suggest what is the procedure to refund the amounts.

Even you want check my call detail to your customer care.,
Abhishek Priyadarshy
User Id: [protected]