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Tikona Digital Networks

Tikona — Internet connectivity issue facing for last 3 months with no proper resolution

Address:Pune, Maharashtra, 411014
Website:login.tikona.in

I am facing Internet connectivity issue for last 3 months. During day times I get interrupted service with dull speed. While at night there will be no service/connectivity at all.

I have raised several complaints however there is no proper resolution to it.
On the other hand I have to make payment for the service that I am not receiving properly.

I wrote a mail to get the service disconnected. For that as well I did not received any email from them.
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Comments

Dear Shyama,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR2155 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Reply
Dear Shyama,

This is a gentle reminder to follow-up on your concern listed on Mar 18, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR2155 in the subject line.

Regards,
Tikona Care
Reply
Dear Shyama,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Reply

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    +91 22 6119 1700 [Non Technical Queries]
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