[Resolved]  Tikona — Internet never works+every time i have to call up the call center which take in 10 mins to connect

Address:New Delhi, Delhi, 110044
Website:login.tikona.in/userportal/newlogin.do?phone=0

Hi,

My Tikona user ID is [protected]. I have bought a plan of Rs 500 for unlimited use, throughout the weekdays I hardly get the chance to use Internet, I only use it on Saturdays & Sundays but it hardly ever works, even though my plan exceeds Rs 500, every time I have to call the call center which is not even toll free, I have saved few screenshots to show where login page does not come. I had no choice but to make this complaint since I was really frustrated, the day I planned to work from home, internet does not work.The other day I had to book railway tickets because somebody passed away in the family but I could not do so.

Please take appropriate action against them and kindly help that their no. becomes toll free faster otherwise I will lose all my money in calling them.
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed June 8, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

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