Tikona — Internet not connected for 10 days

Address:

Chennai, Tamil Nadu

I got tikona connection ( user Id:- [protected]) on 18 th July. Only 5 days, it was working fine. After that, speed was reduced. For the past 7 days, it was not connected itself. I called customer care 20 times. they simply told that it is tower problem. it will solved within 8 hrs. but, still the problem is not solved. After 20 calls to customer care, 5 service request, today i received a message to contact technical person (Vaitheeswaran subramaniyan - [protected]). But, phone number is in switched off state. For the past 10 days, your technician and advanced technician's are tried to solve the issue from their place. Customer care executive told it will be solved within 4hrs - 7 times. But still no one came to my house to identify what's the problem.