[Resolved]  Tikona — Internet not working

Address:Chennai, Tamil Nadu, 600028

Dear Sir,

The above user id is in the name of Nibble Enterprises and we have taken the connection for office use . Its been more than a month we have been put under severe mental agony by tikona service and complaint rectification . The company appears to be a big cheating company with no proper service back up. Last one month 10 times their engineer visited our office and I have spoken to customer care and also Salman who is the senior officer in the company who promised to solve the issue within 24 hours. this has been going on for the last more 40 days. We are thinking of filing a FIR and and also would request to take proper action towards the company for non compliance of the customer services having paid the money in full. we dont want to continue the subscription and we would like to take action and restore the connection until the existing subscription is completed.
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Mahadevan,

Greetings from Tikona.

Please be assured that your concern listed June 11, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mahadevan,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

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