Tikona — Internet not working since 2 month and executives are not responding | |||
Helllo, I am Arshad from Pune My tikona id is [protected].Your service is very bad daily I am getting problem in connection .My business is affecting due to your poor connection service and your executives nor responding properly and take my call on hold for 30 minutes or more continuous. No one is helping properly every one is lying and when I am telling them to transfer my call to your senior they are not transferring my call or holding my call for 30 minutes and more. I have to communicate with my clients daily I am facing too much problem due to internet disconnection.Please check y call history when I called your representative and look how they behave with me. Can you provide me my lost business Please see attachment . Regards Sayyed Arshad Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Syed,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Oct 13, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care