Tikona — internet not working since last 2 days

Address:

Pune, Maharashtra, 411014

Tikona internet service is fraud. They offer you great deals but when it comes to service it is pathetic. Their customer service centres are also fraud. My internet was slow, so i registered a complaint, then a day after my internet stopped working suddenly, its been 2-3 days and i have not received any updates. I know due to corona outbreak anyone is doing wfh and it may have caused issue. But i am asking atleast tell me how much time it will require to fix issue so that i can arrange something else. This is not the first time although, their service has been not reliable since day 1. Tikona is worst internet service provider, and i would not recommend anyone to choose this even if you dont have any options i would suggest use mobile internet and not this broadband