[Resolved] Tikona — Internet service - 1- [protected] - User ID:[protected]

Murali Mohan Sanku

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu, 600116

Worst service from any internet service provider ever.

I got Tikona connection recently in Chennai.
But last few days there is frequent disruption in connection, when I call tech support, the IVR says it registered and someone will call me and update me status after monitoring for 2 hours. But its been more than a day no one called me or updated me on the status and the problem still there. Also when I try to call tech support it doesn't give me any option to reach someone and says already they are working and gets disconnected.

I will disconnect my connection once I finish my 3 months payment period. Worst service ever experienced.

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Dec 24, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Sanku,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Verified Support

Nov 21, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Sanku,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care