Tikona — Internet service | |||
I have registered a complaint about my internet connectivity issue from 1 January 2016 but it was not resolved at all they promised a engineer's visit at my location but he didn't show up I tried 3 times from 4 jan to 23 rd for engineer's visit but TIKONA have not taken the complain seriously, and they send me the pending bill on 22nd January they are keeping me on hold every time I called. they are not taking my disconnection request which they say it takes 15 days to process but they are avoiding it. I tried calling them like 15 times but they don't give me any resolution please help. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Pranav,
This is a gentle reminder to follow-up on your concern listed on Jan 23, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA2535 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jan 23, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA2535 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA2535 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care