[Resolved]  Tikona — Internet Service

Address:Mumbai City, Maharashtra, 400607

Hi,

My Billing Account Number is[protected]. I have taken this account on 27th August 2015 by paying Rs. 5130. I was using their [so called internet ] service for about 20th September 2016. My details of payment is as under.

Date Amount Paid from Date Thru Date
27/08/2015 5, 130.00 27/08/2015 26/02/2016
24/02/2016 884.64 27/02/2016 26/03/2016
21/03/2016 288.75 27/03/2016 26/04/2016
22/04/2016 858.75 27/04/2016 26/05/2016
23/05/2016 858.75 27/05/2016 26/06/2016
22/06/2016 862.50 27/06/2016 26/07/2016
22/07/2016 862.50 27/07/2016 26/08/2016
23/08/2016 862.50 27/08/2016 26/09/2016

Now they are harassing me thru frequent call for payment of Rs. 932. They are claiming as this is full & final settlement amount.

Yesterday [25th January 2017] also so called advocate for Tikona had called me from number[protected] & tried to blackmail/harassed me. She claim was baseless as I have paid all my dues, in fact your person collected all accessories [modem/cables] from the rented residence where i used to live.

I have wanted to made it clear here that I have paid all dues for Tikona's pathetic services [which is repeatedly mentioned to tikona over phone & thru email also]

In fact I should get the money refunded from Tikona for such a lousy service.
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Feb 28, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Haldankar,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs.932.50/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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