Tikona — Internet service not working from last one month

Address:Faridabad, Haryana

I am an unfortunate Tikona customer (customer id: [protected] ) since last one month and here is my ordeal: I was a BSNL customer a month back and committed a grave mistake of subscribing to Tikona services. Since that day, internet has worked only for a single day. I repeat it again, since last one month internet worked only for single freaking day. I was being patient till date, giving ample time to fix the issue. But you know what your super-competent engineers have not able to resolve the issue and fumed my patience. What kind of service is this? Please I seek an answer, what you guys do? Is this what you guys are capable of? BSNL is considered to be worst service in India, but you sir, you, beat it without competition. Here what I did on my part: Called customer care for every single day from last month, the best day could do is to fix engineer appointment. . Visited Tikona center (Okhla Phase-2, Delhi) in-person to escalate the issue. . The super-rude and super-competent engineers (Names: Manoj, Subhash) who paid their gracious visit to my place were clueless about the issue and on top of that were full of themselves. I know you guys may think what a single customer can do to you, you may think my threats to bang consumer courts are futile. Please have that notion. I will bang every door to teach you guys a lesson and your tendency to play with patience of consumers. This is my last communication before I prepare for legal actions. Not-in-a-mood-to-be-sincere, Dinesh Chaudhary Cell: [protected]
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Puni,

Greetings from Tikona.

Please be assured that your concern listed July 14, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Chaudhary,

Greetings from Tikona.

We have noted your feedback and the same has been shared with our respective team.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information