[Resolved] Tikona Internet Service Provider — Overcharging and poor services and cheating

Dipak Parikh

from Mumbai, Maharashtra

Address:	410210
Website:	Tikona.com

I have found mainly 3 grievances against tikona

1. Very poor services.. Poor connectivity and frequent breakdown... Service engineers lack proper knowledge and punctuality and sincerity

2. Even they charge me for 10 mbps speed, they give me only 3-4 mbps speed. More than 30 times i have emailed them about this "cheating tactics", they don't listen to it and neither give any justification for overcharging..

3. Despite of the fact, i have emailed more than 7 times about my disconnection with them on 10the march, they don't acknowledge that and keeps me calling and harassing me

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Apr 25, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Parikh,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.